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DEFINITY® Enterprise Communications Server Release 7
Console Operations Quick Reference
555-230-890
Issue 3
June 1999
Console Operations
14Basic Operation
Forced Release
While making calls and answering calls, you can get in a situation where you
cannot cancel or release a call. If this happens, use the
FORCED RELEASE button.
This disconnects you from the current call and returns the console to the normal
operating mode. Use this feature only when necessary.
Split Calls
You can disconnect temporarily from a call, make a call to another person, and
then connect the two people together. You always must split a call in order to
transfer an incoming call to a extension or to an outside number. Splitting allows
you to do the following:
■ Either talk with the second person to announce the waiting call, or drop out
of the call before the second person answers.
■ Connect the two calls together.
■ Join the calling and called parties in a 3-way connection from which you
can later drop out.
■ Return to the split calling person if the called person does not answer or
does not want to accept the call.
This feature is activated automatically after you answer an incoming call if you do
any of the following:
■ Dial an extension number using the DXS Selector Console.
■ Press the START button, and then dial a number (for example, an extension
number, a trunk access code, or the Automatic Route Selection feature
access code).
■ Press a trunk group select button.
While the calling person is split from the console, the Split
lamp is on. The split
condition is canceled, and the Split
lamp goes off when you perform one of the
following:
■ Press the RELEASE button to connect the split person to the called person
and disconnect the console.
■ Press the SPLIT button to establish a 3-way connection with you, the calling
person, and the called person.
■ Press the CANCEL button to cancel the outgoing call attempt and reconnect
to the calling person.
To activate and cancel the split condition, refer to ‘‘Transfer’’ on page 34
.
230890_3.bk Page 14 Tuesday, April 20, 1999 12:57 PM
- DEFINITY 1
- Contents 3
- Console Operations 5
- 2About This Document 6
- Feature Access 7
- Basic Operation 8
- 5Basic Operation 9
- 555-230-890 10
- June 1999 10
- 6Basic Operation 10
- 7Basic Operation 11
- 8Basic Operation 12
- 9Basic Operation 13
- 10Basic Operation 14
- 11Basic Operation 15
- 12Basic Operation 16
- 13Basic Operation 17
- 14Basic Operation 18
- 15Basic Operation 19
- 16Basic Operation 20
- 17Basic Operation 21
- 18Basic Operation 22
- Feature Operation 23
- 20Feature Operation 24
- 21Feature Operation 25
- 22Feature Operation 26
- 23Feature Operation 27
- 24Feature Operation 28
- 25Feature Operation 29
- 26Feature Operation 30
- 27Feature Operation 31
- 28Feature Operation 32
- 29Feature Operation 33
- 30Feature Operation 34
- 31Feature Operation 35
- 32Feature Operation 36
- 33Feature Operation 37
- 34Feature Operation 38
- 35Feature Operation 39
- 36Feature Operation 40
- Numerics 41
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